Frequently Asked Questions

Most sofas, beds and dining sets are made to order in 3–6 weeks; custom joinery such as wardrobes and libraries takes 5–8 weeks. Accessories and in-stock items ship within a few days. When you order, you receive a confirmed production week, and we call you to agree the delivery day.

Yes — that is the advantage of buying from the maker. Most sofas can be made in other widths and depths, tables in other lengths and woods, and cabinets in custom sizes. Choose from over 300 fabrics and leathers and all our wood and lacquer finishes. Small changes usually do not affect the delivery time.

Frames and joinery are guaranteed for 5 years; mechanisms, springs, foams and upholstery for 2 years. The warranty covers manufacturing faults, not normal wear, sunlight fading or accidental damage. Within the first 6 months we also make one free adjustment visit if doors, drawers or cushions need settling.

Yes. Our own trucks run fixed weekly routes to major cities, and our crews assemble on site just as they do locally. For contract projects and private clients abroad we arrange export packing, documents and freight, and send our installers where needed.

Yes. Colours look different in your own light, so you can take up to eight fabric swatches and wood samples home free of charge, or we send them to you. During a home measure our consultant brings a sample case as well.

Yes. The online store shows the same prices and current stock as the showroom. You can pay by card or bank transfer, and instalment options on credit cards are shown at checkout. In-stock items are delivered within 2–5 business days; for made-to-order furniture we take a deposit when you order and the balance before delivery.

Yes. Many of our custom pieces start with a hand sketch or a picture from a magazine. Our designers turn it into dimensioned drawings adapted to your room, suggest suitable materials and construction, and adjust details so the piece is practical and durable. We do not copy protected designs one-to-one, but we can create something in the same spirit.

Yes. For hotels, restaurants and public spaces we use contract fabrics and foams tested to EN 1021-1/-2 (cigarette and match test) and can source materials meeting stricter national standards on request. Test reports are included in the project handover file together with care instructions and a list of every fabric and finish used.

Yes, on the day we deliver your new furniture. Let us know in advance which pieces should go, so we bring enough crew and space in the truck. Items in good condition can be donated to local charities on request; everything else is dismantled and sent for recycling where possible.